Cancellation and Refund Policy

Cancellation Policy
Every order made on our website can be cancelled within the first 24-hours as long as it hasn't already been shipped out.  

Before processing a refund for an order cancellation, a 15.00% restocking charge will be deducted. The remaining 85.00% will be returned to the customer within 14 days from the cancellation.

Refund Policy
Currently, all items sold by Pop Pursuit are considered final sale and are NOT eligible for returns or exchanges after 24 hours have passed. Due to the nature of the products we sell (Funko Pops that can be opened and re-closed, Mystery Boxes have unknown contents, booster packs risk being opened and resealed), it is impossible for us to confirm that the product is still the same as what we sold.  

We are not accountable for items damaged or lost during transit. Items shipped with trackable methods are generally insured by our couriers for up to $100 and items shipped through an untracked bubble mailer have no tracking and once we drop it off with the courier we have no additional information about it, so use at your own risk.